1. Introduction

Welcome to Pureflex Water Solutions. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our website.

2. Services

Pureflex Water Solutions provides water purification systems, related accessories, and installation services across Kenya.

All services are subject to availability and may be modified or discontinued at any time without prior notice.

3. Orders and Payments

• All orders placed through our website or communication channels (phone, WhatsApp, email) are subject to confirmation.
• Prices are listed in Kenyan Shillings (KES) unless stated otherwise.
• We reserve the right to change pricing at any time without prior notice.
• Payment terms will be communicated at the time of order (e.g., deposit and balance upon delivery).

4. Delivery and Installation

• Delivery timelines are estimates and may vary depending on location and availability.
• Installation services will be scheduled based on mutual agreement.
• Customers are responsible for providing accurate location details and access to installation sites.

5. Returns and Refunds

• Returns are accepted only for defective or incorrect products within [Insert Number] days of delivery.
• Products must be returned in their original condition and packaging.
• Refunds or replacements will be processed after inspection and approval.

6. Warranty

• Certain products may come with manufacturer warranties.
• Warranty terms vary by product and will be communicated at the time of purchase.
• Warranty does not cover damage due to misuse, improper installation, or unauthorized modifications.

7. User Responsibilities

By using our website, you agree to:

• Provide accurate and complete information
• Use the website only for lawful purposes
• Not engage in fraudulent, abusive, or harmful activities

8. Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of Pureflex Water Solutions and is protected under applicable copyright laws.

You may not reproduce, distribute, or use any content without prior written consent.

9. Limitation of Liability

Pureflex Water Solutions shall not be held liable for:

• Any indirect, incidental, or consequential damages
• Loss of data, revenue, or business arising from use of our website or services
• Delays or failures caused by circumstances beyond our control

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content or practices of these external sites.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Kenya.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.

14. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Pureflex Water Solutions
Email: support@pureflex.co.ke

15. Acceptance of Terms

By using this website, you acknowledge that you have read, understood and agreed to these Terms and Conditions.